VITA AI Privacy Policy - Effective Date: 8/1/2024

VITA AI ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our AI assistant platform ("VITA AI" or "the Platform"). By using VITA AI, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect several types of information to provide and improve our services, including:

Personal Information:

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• Name, email address, age, gender, and location.

• Health-related data, including symptoms, conditions, lifestyle details, and wellness goals.

• Users can use an alias instead of their real name.

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Technical Information:

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• Device information, IP address, browser type, and operating system.

• Usage data, including how you interact with the Platform.

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Health and Wellness Data:

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Information about your health journey includes symptoms, conditions, wearable device data, and interaction patterns with the Platform.

2. How We Use Your Information

We use the information we collect for various purposes, including:

Personalization: Tailoring the Platform’s features and recommendations based on your health profile and preferences.

Service Improvement: Analyzing usage data to enhance the user experience and improve our services.

Health Tracking: Monitoring health patterns and providing insights to help manage and improve your conditions.

Communication: Sending you updates, notifications, and essential information related to your use of the Platform.

Compliance: Ensuring our services comply with legal obligations and industry standards.

3. Sharing Your Information 

We do not sell, rent, or lease your personal information. We may share your information with third parties in the following circumstances:

Service Providers: 

     We may share information with third-party service providers who perform services on our behalf, such as cloud storage, data analysis, and customer support. Strict confidentiality agreements bind these providers.

Healthcare Partners:  

With your explicit consent, we may share your health information with healthcare providers, health coaches, or other professionals involved in your care.

Legal Requirements:  

We may disclose your information if required to do so by law or if we believe that such action is necessary to comply with legal processes, protect our rights, investigate fraud, or ensure the safety of our users.

Business Transfers:  

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity as part of the business transaction.

4. Data Security

We take the security of your personal information seriously and implement various technical and organizational measures to protect it. These include encryption, secure access controls, and regular security audits. We also anonymize user data to enhance privacy further. However, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

5. Data Retention  

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Subject to certain legal obligations, you may request deletion of your information at any time.

6. Your Rights  

You have the following rights regarding your personal information:

Access:  You can request a copy of the personal information we hold about you.

Correction:  You can request that we correct any inaccuracies in your personal information.

Deletion:  You can request that we delete your personal information, subject to certain legal obligations.

Withdrawal of Consent:  If you have provided consent for processing your personal information, you have the right to withdraw that consent at any time.

Objection: You can object to processing your personal information for specific purposes, such as marketing.

To exercise these rights, don't hesitate to contact us at contact@vitai.health.

7. Children’s Privacy  

VITA AI is not intended for use by individuals under 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

8. Changes to This Privacy Policy 

 
We may update this Privacy Policy occasionally to reflect changes in our practices, technology, or legal requirements. We will notify you of any significant changes by posting the revised policy on our website and emailing you if applicable. Your continued use of the Platform after the effective date of the updated policy constitutes your acceptance of the changes.

9. Contact Us 

If you have any questions or concerns about this Privacy Policy or our privacy practices, don't hesitate to get in touch with us at:

Email: contact@vitai.health
Location: 110 E Pine Street
Orlando Florida
USA 32801